First use the bug board on officials if an imm said it sounded buggy.

2. There are many rooms with no apparent exits but when you look at directions or in the room desc there can be hidden things to open that act like a door (see the 6th or so room.in the academy)

3. How did you get out as a ghost? Recall? They probably did the same.

Moral of the story is combat sucks and you can get caught in the moment. I have been killed numerous times panicing in a similar fashion like outside the Grove Ranger guild, or by a smart shaman summoning me between the Grove and Keep of the Righteous.