For example, the policy at this restaurant was that if you couldn't make up the difference in tips, you'd be fired, and I know many similar restaurants have the same stipulation. It's true that the restaurant itself legally has to make up the difference, but they wouldn't be opting for server's wages if they really wanted to do that.
Truthfully, if you want to see poor employee management practices (i.e., mistreatment or abuse of employees' rights, inequitable distribution of responsibilities and improper or downright unfair compensation practices), you really need to look at restaurant/fast-food chains and franchises. They have ungodly turnover rates for a reason.
Edit: Also, if you've ever eaten at a Pizza Hut and encountered waitresses that appear extremely motivated, high-strung, and give you a little more attention than you really want... thank server's wage. They're fighting against the fact that their jobs depend on them making tips, but clients don't want to tip because they're either eating buffet or they've already spent too much money on a pizza anyway. It's really sad. Managers love it because it forces their employees to be on the ball as long as there's a customer in the room, but it generates practically inhumane levels of stress on their employees, who are only trained in an on-the-job, sink or swim environment.
Edited 1 time(s). Last edit at 12/30/2009 09:37AM by splntrd.